Knowledge Base/Voice & PBX Services/Business VoIP & Wholesale

Can't call numbers starting with star (*) from Cisco phones

David Swinton
posted this on November 28, 2011 01:37 pm

To correct this issue you will need to change some configuration in the phones web interface:

 

call-star-numbers.jpg

 

The "Dial Plan" field needs to be changed to "(x.|*x.)" - the existing contents of the field should be removed.