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General Services
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How do I order new services?
How do I access my new service?
Accounts
(7)
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I've forgotten my password
Where can I access my invoice history?
I didn't receive my invoice this month
Voice & PBX Services
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General Voice
(19)
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Diverting your existing Telstra or Optus service while porting
Cisco SPA 504G Basic operations
What are the differences between an SPA504G and an SPA525G2?
Business VoIP & Wholesale
(19)
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FreePBX Configuration Example
Asterisk Configuration Example
How do I configure my Trixbox PBX?
SMB Virtual PBX (Legacy)
(9)
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How do i configure my phones?
How do I export call log data from my PBX?
How do I manage the numbers on my PBX?
1300 & 1800 Numbers
(2)
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Can I choose my 1300 or 1800 number?
Can I port my existing 1300 or 1800 number to Neural?
PBX as a Service
(7)
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Configuring a Cisco SPA504G for use with PBX as a Service
Uploading Custom Sound Files
Create a Timed Diversion
NAT, Router and Firewall Configs
(3)
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Recommended Modems & Routers
Billion Routers
Netgear N150
Cloud Services
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Cloud Backup
(14)
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ReadyNAS - Cloud Backup Documentation
How do I access the web interface for the ReadyNAS addon?
Which models of ReadyNAS are supported with the service?
Cloud Servers & Workstations
(2)
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Logging in to your new cloud server or workstation from a Windows PC
See virtual servers for more information and technical details
Messaging Services
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Fax Services
(7)
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Can I send a bulk fax to a list of numbers?
Where can I view faxes I have received?
How do I send faxes?
SMS Services
(12)
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SMS CLI Utility - Linux
SMS CLI Utility - Windows
Neural SMS for Zendesk - Product Information
Exchange Services
(7)
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Setup your iPhone / Android / Windows Phone for use with Exchange
Setup Microsoft Outlook for exchange
Is OWA available?
Neural Communicator
(15)
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Detailed Installation Instructions
System Requirements
Can I schedule my message to be sent later?
XML API
(8)
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Download the API Documentation
Can I get some help implementing the API in my software?
Code Samples
General
(4)
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Import Contacts - CSV File Format
Import Contacts - CSV File Format
Import Contacts - Microsoft Outlook
Servers
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Dedicated Servers & Co-Location
(3)
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How do i track my bandwidth usage?
SMTP Mail Relay
Can I co-locate equipment other than a server?
Virtual Servers
(5)
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How do i track my bandwidth usage?
SMTP Mail Relay
Can Neural virtualise my existing server?
Transit
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Transit, Interconnects & Peering
(2)
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Can I use my own IP addresses?
Which datacenters is peering available in?
DSL Tails & Private IP
(15)
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Connectivity Troubleshooting
ADSL Metro Zones - Tasmania
ADSL Metro Zones - Sydney
