Adding Contacts – Neural Networks Helpdesk

When you add contacts to your account you gain access to the following features:

They will appear in your contact list for click-to-call (Communicator)
They will appear in your Call, SMS, Fax and other history logs under their name, rather than just contact number
When they call your PBX or Business VoIP service, their name will appear in the caller ID
You can create contact groups, which allows you to send bulk SMS, Fax and Postal messages to multiple contacts at once

There are 3 ways to add contacts to your account - please choose your preferred method from the list below for more information...

Manually Add Contacts:

Import Contacts from Microsoft Outlook:

Import contacts from another system (MYOB, Medical Director, etc...) using CSV files: