When you add contacts to your account you gain access to the following features:
- They will appear in your contact list for click-to-call (Communicator)
- They will appear in your Call, SMS, Fax and other history logs under their name, rather than just contact number
- When they call your PBX or Business VoIP service, their name will appear in the caller ID
- You can create contact groups, which allows you to send bulk SMS, Fax and Postal messages to multiple contacts at once
There are 3 ways to add contacts to your account - please choose your preferred method from the list below for more information...
Manually Add Contacts:
http://neural.zendesk.com/entries/22647274-Manually-Adding-Contacts
Import Contacts from Microsoft Outlook:
http://neural.zendesk.com/entries/20986106-Import-Contacts-Microsoft-Outlook
Import contacts from another system (MYOB, Medical Director, etc...) using CSV files:
http://neural.zendesk.com/entries/20999132-Import-Contacts-CSV-File-Format
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