If there was a problem with your Internet connection when you installed the Cloud Backup for ReadyNAS addon, or if the NAS was powered off mid-installation you will need to re-start the installation process. To do so, click "Remove" on the installed addon page, then repeat the installation process.
Please be patient with the installer, it can take a few minutes to download all the required components for the addon. The speed at which this occurs depends entirely on the speed of your Internet connection.
If you continue to experience installation issues, please contact Neural support.