When sending a fax via your fax to e-mail service, the displayed company name will default to:
- Your company's trading name (as set in Portal under My Profile)
- If no trading name is set, your company's entity name (this cannot be changed via Portal - please contact support if this is incorrect)
You can change the company name displayed on a per-fax basis by setting the From (Company Name) field when sending a fax via the webApp.
There is a similar field of the same name presented when sending via the Communicator desktop software.